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Keplr wallet import wallet wallet setup usage and troubleshooting guide
Keplr Wallet Setup Complete Steps for Daily Use and Common Fixes
Install the browser extension from the official Chrome Web Store or Firefox Add-ons portal. After adding it, click the icon in your toolbar to initialize a new profile.
Creating and Securing Your Profile
You have two primary options: generate a fresh seed phrase or import an existing one. For a new profile, the application will display a set of 12 or 24 words. Record these in the exact order shown.
Never digitally store this phrase–no screenshots, cloud notes, or text files. Write it on paper and keep it physically secure. Losing these words means permanent, irrecoverable loss of your assets.
Connecting to Applications
Visit a supported application, like Osmosis or JunoSwap. Locate and select the "Connect" button, typically found in a site's corner. A prompt will appear, requesting permission to link your profile. You must approve this connection for each application you use.
Completing Transactions
When you stake, swap, or vote, a window will pop up detailing the transaction. You must verify the network, recipient address, amount, and estimated fee. Confirm the action. Transactions usually finalize within 3-6 seconds on Cosmos chains.
Resolving Common Problems
Extension Not Responding
If the interface fails to load, first refresh the webpage. If the issue persists, restart your browser completely. Ensure your browser is updated to its latest version.
Transaction Stalls or Fails
Insufficient Fees: Networks require a small amount of the native token (e.g., ATOM, OSMO) for gas. The error "Out of gas" means you need more. Increase the gas multiplier to 1.1 or 1.2.
Incorrect Chain: Confirm the extension is set to the correct network. You can switch networks by clicking the extension icon.
Node Issues: Sometimes network nodes lag. Use the extension's settings to switch to a different public RPC endpoint for that chain.
Balance Not Displaying Correctly
Check that you are viewing the correct network within the extension.
Manually refresh your balance by clicking the circular arrow icon next to the asset list.
If an IBC transfer seems lost, use a blockchain explorer like MintScan to track the transaction's path using its hash.
For interacting with new or experimental applications, consider a separate profile with minimal funds. This limits exposure to potential smart contract vulnerabilities.
Keplr Wallet Setup, Usage and Troubleshooting Guide
Install the browser extension exclusively from the Chrome Web Store or Firefox Add-ons website to avoid counterfeit software.
During account generation, your 12 or 24-word mnemonic seed phrase is displayed once; store it offline on paper or metal, never digitally.
Interacting with an Osmosis or JunoSwap dApp will trigger a prompt for chain connection approval; verify the domain name matches the authentic site before confirming.
If a transaction appears stuck, check the chain's block explorer using your public address; a pending status often resolves within a few minutes, while a failed state requires a new transaction.
Persistent connection errors may stem from an outdated extension; navigate to your browser's extensions page, enable developer mode, and click 'Update' to fetch the latest version automatically.
For incorrect balance displays, manually add the IBC token's contract address via the extension's interface or use the 'IBC Transfer' function from a supported chain like Cosmos Hub to move assets, refreshing the view.
Lost devices necessitate restoration using your original seed phrase; input it precisely into a fresh installation to regain full control, as this phrase alone authorizes asset movement.
Q&A:
I downloaded Keplr but the setup screen is blank. What should I do?
This is often a browser extension conflict. First, try disabling other wallet extensions (like MetaMask) temporarily and refresh the page. If that doesn't work, clear your browser's cache and cookies for the site. Another common fix is to reinstall the Keplr extension completely. Remove it from your browser, then get a fresh copy from the official website or the Chrome Web Store. Make sure you have your seed phrase backed up before you remove the extension.
Can I use my Keplr seed phrase to restore the wallet on a different computer?
Yes, you can. Install the Keplr extension on the new computer. Instead of creating a new wallet, select the "Import Existing Wallet" option. Enter your 12 or 24-word recovery seed phrase exactly as it was given to you, including the word order. This process will restore all your wallet addresses, balances, and transaction history linked to that seed phrase across the Cosmos ecosystem.
My transaction is stuck or failed. How do I fix this and am I going to lose my funds?
A failed transaction typically means no funds were moved, though a small gas fee might be spent. First, check a block explorer like Mintscan for your chain (e.g., ATOM) using your wallet address. Look for the transaction status. If it's pending or failed, you can often clear it by sending a new transaction with a slightly higher gas fee. In Keplr, when you approve the new transaction, it will usually override the stuck one. Your funds are safe in your wallet unless a transaction is successfully confirmed on-chain.
What's the difference between the main wallet and the "IBC Transfer" section?
The main wallet view shows assets native to the chain you're currently viewing. For example, on the Cosmos Hub, you see ATOM. The "IBC Transfer" section is for moving assets between different blockchains in the Cosmos network. To get OSMO from the Osmosis chain to your Cosmos address, you use IBC Transfer. It's a bridge function. Think of your main wallet as your home account, and IBC Transfer as the system for sending money between different, interconnected bank branches.